Legal mentions
SITE EDITOR
Company:
B2CLOUD SAS
Identification number:
798 191 938 RCS Nanterre
VAT: FR 70 798 191 938
Address:105, rue Anatole France 6th floor 92300 Levallois Perret, France
Tel:+33 (0) 1 80 88 62 28
Email address:connect@btocloud.fr
HOSTING PROVIDER
PaaS
Hosting provider: OVH
Coordonnées:
2 rue Kellermann, 59100 Roubaix France
Tel:+33 (0) 8 203 203 63
Wix Online Platform Limited.
Adresse : 1 Grant's Row, Dublin 2 D02HX96, Ireland.
Webdesigner: Cléa Rousseau DrawMadR:+ 33 6 70 54 87 04
Chat Service provider has been insourced byB2CLOUD
Terms of Use
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Legal agreement
These B2CLOUD Terms of Use (“Terms of Use”), together with other additional terms and conditions that apply to certain of our services and features as presented on the B2CLOUD website (“btocloud.eu Website,” and collectively, the “B2CLOUD Terms”), together constitute the entire terms and conditions that apply to any visitor or user of the btocloud.eu website and/or any other service, application, and features we offer in this context, unless expressly stated otherwise. You may visit and/or use the B2CLOUD services only if you accept the terms without reservation.
By registering or using any of the services on our site, you express your informed consent to these terms of use and any other terms and conditions that apply to your use of any Service on the site.
If you do not read, understand, and/or accept the Terms of the site, you must immediately refrain from or cease using our services or contact us by email for more information at: connect@btocloud.fr.
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User account
In order to use and access certain sections and features of our site, you must first register and create an account (“User Account”). We strongly recommend that you keep your User Account credentials confidential and do not allow third parties to access them, as you will be fully responsible for any actions taken through your User Account (including all related representations, warranties, and agreements).
You must provide accurate and complete information for which you hold exclusive rights when you open your User Account and when you use B2CLOUD services. In the event of a dispute regarding the ownership of a User Account, we reserve the right to suspend the account in question.
You may stop using and request to cancel your User Account at any time. The effective date and time for such cancellation are those on which you have completed the cancellation process in writing (email or postal mail). If your User Account is canceled (whether at your request or at B2CLOUD's discretion), this may result in the loss of certain content, features, or capabilities of your User Account.
You may contact our DPO at any time at connect@btocloud.fr to obtain a copy of your data or request that your data be deleted.
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Security
B2CLOUD is committed to providing its users with secure access to its services through its hosting partners, including physical, electronic, and procedural measures. Among other things, we offer secure HTTPS access to our Services, including the implementation of a private, non-public user forum; the transmission of sensitive payment information through our dedicated purchase forms is protected by an SSL/TLS encrypted connection that meets PCI industry standards.
B2CLOUD uses a development platform that complies with current security standards (PCI DSS, ISO 27001, and SOC2).
All sensitive data in transit is encrypted using TLS 1.2+ and automatic SSL. All data at rest is encrypted using AES 256.
We use payment solutions with anti-fraud protection. Our sites are protected from DDoS attacks and via SOCs (Security Operation Centers) equipped with SIEM.
For security reasons, we do not accept registration and login procedures for our services using generic email addresses. Only professional email addresses are accepted.
Similarly, we do not allow registration and connection to our services via third-party authorization platforms such as LinkedIn, Facebook, or Google login.
All registration procedures on our platform are subject to approval by our administrator.
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Supply Chain Security Checking-
We apply a security verification process for each of our suppliers. If one of our suppliers does not comply with our security processes, we may be forced to terminate all business relationships with them.
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Intellectual Property
The trademarks “B2CLOUD,” “Business to Cloud,” and GCTI are registered community trademarks protected by the EUIPO (European Union Intellectual Property Office) and the INPI.
Furthermore, you are strictly prohibited from using these trademarks for advertising, promotional, or commercial representation purposes of any kind without the express written permission of the owner, “B2CLOUD SAS.”
Our recommendation methods are patented, and any patent infringement is prohibited and subject to prosecution.
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Copyright
Any copying, modification, reuse, creation of derivative works, and transmission to third parties of content available on the btocloud.eu website is strictly prohibited under applicable copyright rules.
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Conditions of use of services and Terms and Conditions
B2Cloud provides its users with consulting, auditing, expertise, and recommendation services through simplified online quotation and booking procedures.
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Booking of services
We provide free quotes for all our services upon request, with no contractual obligation. Booking can be made freely online with complete confidence.
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Services order
Once the quote and/or commercial proposal has been accepted, the order is firm and final. For orders exceeding €10,000, a 30% deposit may be required upon signing.
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Booking changes
Changes to the schedule, timetable, number of participants, or location can be made free of charge from your booking area or by email up to 48 hours before the service is provided. We will do our best to respond to your requests in the best way possible.
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Cancellation of services
In the event of cancellation of the service after a period of 48 hours, and in the case of a firm and definitive order, we reserve the right to charge 30% of the total amount excluding tax for the service.
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Pricing transparency
For commercial transparency purposes, B2Cloud provides minimum service rates in its booking application for informational purposes only.
The final quote may vary depending on the nature of the request, the scope of expertise, the number of experts required for the service, or the duration.
We are committed to responding to your requests for expertise and quotes within 48 hours.
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Billing
B2CLOUD will issue an invoice for any payment for services, only after acceptance of the corresponding quote and acceptance of the price of the service.
Each Invoice will be established in electronic form and according to the country indicated in your billing address for tax calculation
It will be made available to you by email or directly in your client portal .
In order to issue the invoice, you will need to provide certain Personal Information (Name, Company Name, Address, VAT Number)
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Formula
Please note that we no longer offer package deals. All formula can be accessed on your booking page. For package formula go to www.global.gcti.cloud
GCTI Saas based platform
To access our trusted cloud-based GCTI listing and recommendation platform, you need to subscribe to our monthly SaaS plan. You can check out all the terms and conditions by clicking this link.
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Services listed by FRANCE NUM (French users only)
The services offered by B2CLOUD are listed by France Num, the national digital transformation program for small and medium-sized businesses. This listing is a guarantee of reliability and commitment to the quality of the services provided.
As part of its affiliation with this program, B2CLOUD is committed to offering companies a free initial consultation to help them define their cloud computing transition project.
If you have any questions about our privacy policy, our terms of use, or if you wish to exercise any of your rights as described above, please contact us at connect@btocloud.fr, clearly stating the subject of your request.